Good morning. Box Hill Hospital. Sam speaking.
Good morning. Can I speak to Dr Smith, please.
May I ask who is calling?
This is Norm Galloway. I am his friend. I need to speak to him please. It is urgent.
I’ll see if he is in his office. Could you give me one moment, please?
All right.
He is in his office. I will put you through.
Thanks.
Hello Norm. How are you?
Good. Look I am calling because my little daughter, Nora, has got nose bleeding. There is a lot of blood coming out from her nose. I am not sure what to do. Can you help me?
I’ll be happy to help of course. Listen I want you to hold her nose now and apply pressure on it to stop the bleeding.
You want me to hold her nose and apply pressure? Can I use a tissue?
Of course you need to use a tissue. I don’t want you to touch blood. I want you to try to stop the bleeding as soon as you can.
I will try to do so.
When the tissue gets wet with blood, I want you to use a new one and keep pressing the nose.
How long do you want me to do that for?
It will take about ten or fifteen minutes. It may take more. Look. Did you daughter pick her nose?
No, she didn’t. She was watching TV and the bleeding started.
There is a nerve that burst inside her nose and all this blood is coming out from there.
I see. Do you want me to tell my daughter anything that can help?
Yes. If she is crying, try to make her calm down. Tell her it is not a big problem. Tell her to be careful in the future and not pick her nose. Don’t let her touch her nose a lot. When she plays sports, she has to be very careful.
Ok. Now is there anything else I need to do? Do I need to take her to hospital?
No, you don’t need to take her to hospital. Your daughter does not need to be seen by a doctor. It is not a big problem. Just let me know when the bleeding stops. Ring me any time.
Thanks. I will. Bye.
Bye.
