Good morning. XYZ institute. Maria speaking. How can I help you?
Good morning. My name is William Zhang. I come from China. I would like to get some information on certificate IV in nursing.
Yes. Certificate IV in nursing is a very popular course. It will give you the skills and knowledge to work as division 2 nurse in Australia.
Where can I get work after finishing the course?
You can work in a variety of health care settings such as hospitals, aged care facilities, mental health or community health centres. It really depends where you’d like to work.
I see. Is the diploma accredited in Victoria only?
No, Mr Zhang. It is nationally accredited. This means that you can get a job anywhere in Australia. You can work anywhere in Australia. That is why this course is in high demand by students.
Oh, that looks great. Are there any conditions for the course?
Well, there are some conditions that you need to know before you apply. You need to have finished year 12. You need to have a working with children police check. You need a current police check. You need to have basic computer skills. You need to have good English literacy and numeracy skills.
How can I apply?
You can apply directly. You can come to our institute and fill in a form. You’d better do so quickly because the course is in high demand.
What does this mean?
It means if you are late, perhaps you will not be able to get in this intake and you will have to wait until next February.
Oh, I see. Can you tell me what I have to do after I fill in the form?
You will have to wait for your application to be assessed.
What does this mean?
This means that we will have a close look at your application form to see if you are suitable for the course. We can’t accept everyone who is interested in doing the course, of course. We will ask you to attend an information session.
Can you give me some information about the information session, please?
Yes, we normally have an information session for new people interested in doing the course. We will give you some information about the course and how the students can pass the tests.
What will happen after that?
If you are successful, we will send you a letter of acceptance to tell you the good news that you have been selected to study here.
How long does the course go for?
The course goes for 18 months if you choose to do it full time.
Can I do it part time?
Yes, you can but it will take longer.
How long will the course take if I want to do it part time?
If you want to do the course part time, it will take you two years. You will have to come to school two days a week including weekends.
What about the money? How much do I have to pay to do the course?
We normally charge $#.79 per hour. The maximum amount of money that you need to pay is $2000.
Is that all?
No, you will also need to pay a service fee and buy your own books.
How much is the service fee?
It is $60 only.
Can you give me some information about the tests that I have to do in this course?
Yes, you will need to do some written assessment tasks and give oral presentations in class. You will do some practical placement work while you study.
What do you mean?
Well, you will need to do some work in a hospital or an aged care facility as part of your course. You will do some hands-on work and this will help you learn.
Will there be any online tests?
Yes, your teacher may choose to give you some online assessment tasks if he or she likes. Also if you have studied any of the units in the course before, maybe you will not need to study them again here. This will make life easier for you.
Thank you for the information you’ve given me.
Not a problem. Is there anything else I can help you with?
No, that’s all. Thanks very much.
Not at all. Bye.
